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A better way for small businesses to make, move and manage their money

A better way for small businesses to make, move and manage their money

by Agency | Nov 11, 2020 | automation, customers, small businesses

Automation can make service delivery faster when used effectively. On the other hand some automation can leave consumers frustrated when they feel the customer service is not human. A CGS study, part of its Global Consumer Customer Service Report, found that customers...
Speak to your customers like you’d speak to your friends

Speak to your customers like you’d speak to your friends

by Agency | Nov 10, 2020 | brand, customers

I have written and spoken with friends about my passion or what my brand is about. I have come to realize that only the people in my circle understood what I was talking about. During a one on one marketing coaching session I was asked to explain my brand. Later my...
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